One person requires a larger parking-garage entrance, while someone a few desks away demands a narrower garage entrance. What this is indicative of is a department comprised of a group of “silos” rather than the “best practices” of the 1980s (or before) of cross communication within the department.
This speaks to a failure by the department management to create a culture of intra-departmental communication. It is indicative of a department that does not collaborate on projects. Rather than address the root cause, notably the failure to communicate and collaborate, departmental management has convinced even more senior management that an additional layer of personnel is required, to hover above the silos, and mediate a solution. So rather than breaking the sides of the silos, their proposed solution is to spend even more money.
As a mentor once patiently explained to me, first you have to become effective, which is doing the right thing, before you can become efficient, which is doing the right thing with fewer resources. Throwing more resources at doing the wrong thing is compounding the problem.
To advertise on The Bulldog, click here.
To comment on this post, use the reply box at the bottom of this page.
To get the best in Canadian news and opinion, click here for Bulldog Canadian.
Back to The Bulldog’s home page, click here.
Email Ken Gray at firstname.lastname@example.org with your opinions. Gray welcomes these emails for possible publication in The Bulldog.
Subscribe to The Bulldog for free.
Follow The Bulldog on Twitter for news updates.
Friend The Bulldog on Facebook for news updates.
Subscribe To Bulldog Canadian By RSS.