If city manager Steve Kanellakos is looking for a suggestion or two concerning how to whittle down his operating deficit to zero in the next few months, a good place to start would be the communications department.
Why? Because it doesn’t communicate.
If you have a communications department that doesn’t communicate (see this post), why do you need it? A department that takes four days to tell you that no one in light rail is available to comment? Come on. That’s a pretty unsophisticated department. At least the department could have said no after one day. After all, you can train a parrot to say no. Parrots work cheap.
Photo above: The operating philosophy of the City of Ottawa communications department
Hire a couple of freelancers to write the Small-Town News releases that say everything is wonderful. Farm out the publications to communications firms that actually communicate.
So Mr. Kanellakos, dump communications because it doesn’t communicate. The taxpayers of Ottawa will thank you.
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