Ottawa City Hall has lost touch with the people it represents.
Poor Aaron Burry. A great capable guy with a difficult assignment.
The city’s general manager of social services must change the culture and image of city staff using a consultation process that is deeply flawed.
You see, the consultation process now is perceived by the public to be a dog-and-pony show. In other words, most of the major decisions have been made by the time the public part of the process has begun. Why some councillors have trouble discovering what’s going on in their wards when staff gets its teeth in an issue.
Accordingly, the public doesn’t have a chance.