Perrault New City Protective Services General Manager

This is a release from the City of Ottawa:

The purpose of this memo is to inform the Mayor and Members of Council that after  an extensive internal and external recruitment process, Ryan Perrault will be the new  General Manager (GM) of Emergency and Protective Services (EPS).

As I announced in April, Ryan is currently serving as Interim GM of Strategic Initiatives (SI) and he is committed to continuing to lead and stabilize the new department until the  executive recruitment process for a permanent GM of SI is complete. This process is well  underway.

Ryan brings a wealth of experience to the GM of EPS role with more than 23 years at the  City of Ottawa. During this time, Ryan has served in several leadership positions, including  Associate General Manager (AGM), Director of the Vaccination Distribution Taskforce and  the Manager of Business and Technical Support Services, all within EPS.

As AGM of EPS in 2022, under Kim Ayotte’s mentorship, Ryan ensured business continuity  and the ongoing day-to-day operations of the department during the truck convoy—one of  the most challenging times for our city. Ryan is the third participant from the AGM program  to join the senior leadership team, following Alain Gonthier, GM of Public Works, and Vivi  Chi, Interim GM of Planning, Development and Building Services.


Ryan is a well-established member of the EPS departmental leadership team, having  served as Manager of the department’s Business and Technical Support Services for eight years. In this role, Ryan provided strategic advice to the GM, supported various business  functions, and led the Events Central team. As Director of the Vaccine Distribution Task  Force, Ryan’s leadership, innovation and commitment to team building and public service  were instrumental to the overall success of Ottawa’s vaccine rollout.

With nearly 12 years in EPS, Ryan has worked across many service areas, providing a  broad range of business services to the delivery of fire services, paramedic services, by-law  enforcement and business licensing, security, emergency management special events, film  permitting and public policy development.

Ryan has demonstrated an ability to lead high-functioning teams that are able to tackle challenges and seize opportunities in a rapidly evolving municipal government. He is  bilingual, has keen business insights and is also known for building strong, collaborative relationships. Ryan is a well-rounded leader with expertise in effective communication,  strategy development and team management.

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In addition, Ryan is currently enrolled in an executive education program at the Harvard  Kennedy School, has completed the Ivey Business School’s AMCTO Executive Municipal  Leadership Program, and holds a Master’s Certificate in Municipal Leadership with the  Schulich School of Business.

Given Ryan’s extensive experience, I have no doubt that he is well positioned to  successfully lead the City’s EPS department.

During this period of transition, while the executive recruitment process for the permanent  GM of SI continues, members of the EPS departmental leadership team (DLT) will have the  opportunity to take on the role of Acting GM of EPS for a short-term assignment. I am very  pleased to share that Paul Hutt, Fire Chief, and long-time member of the EPS DLT, will take  on the first assignment as Acting GM effective Friday, June 14, 2024, to align with Kim  Ayotte’s retirement.

I would like to take this opportunity to thank and recognize Paul Hutt, Valérie Bietlot, Roger  Chapman, Beth Gooding and Pierre Poirier for their commitment to leadership development  and the continued success of the EPS team. This innovative approach supports the City’s  ongoing succession planning efforts and allows for a hands-on, experiential learning  opportunity in a senior leadership role.

Finally, I want to thank and recognize Kim Ayotte once again for his exceptional leadership  of EPS and significant contributions to the City of Ottawa and the residents we serve. I wish  him all the best as he embarks on this exciting next chapter.

The senior leadership team continues to invest significantly in succession planning to  ensure both the short- and long-term success of the organization. If you have any  questions, please do not hesitate to reach out to me directly.

Sincerely,

Wendy Stephanson

City Manager

c.c.: Senior Leadership Team

Extended Senior Leadership Team

Nathalie Gougeon, Auditor General

Sonia Bebbington, CEO, Ottawa Public Library

Dr. Vera Etches, MOH, Ottawa Public Health

Chief Stubbs, Ottawa Police Service

 

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3 Responses

  1. Bruce says:

    Good luck to Ryan when dealing with all the bone heads at city hall

  2. Liz says:

    Isn’t emergency and protective services a techincal position requiring significant training in emergency management? While Ryan sounds like an excellent leader and it is good to see he attending HKS for an executive program, I don’t hear storm, fire ,flood or terrorist management training. Hopefully he will get some training and support from the Public Safety Canada, DND, Calgary’s separate agency for public safety and the Canadian Red Cross who are working on rolling out a new strategy for emergency management,

  3. The Voter says:

    Interesting to see that Nathalie Gougeon, the Auditor General, is included again in the senior management team even if only in the ‘extended’ version.

    More interesting the way the City’s “Interim” team is playing out. The are giving this guy the job as GM but, because he’s currently the interim head of another department, the actual GM position will be filled on a rotating basis by other senior staff in the department. The best way, of course, to ensure that there’s no long-term planning or organization going on is to have no actual leader at the top to oversee it. He’s going to take over whenever they finally fill the job he’s in at the moment and, with the rush of people trying to get into Ottawa’s leadership ranks (/s), who knows when that will happen.

    So the Good Ship Ottawa will continue to drift aimlessly at sea.

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