LRT Line 2 Delays Cause Rider Shuffle

Mayor and Members of Council: This email is to provide an update on O-Train Line 2 service today. Due to an ongoing switch issue customers will experience longer travel times on Line 2. Line 1 and 4 are operating normally.

Line 2 is currently servicing all stations, but only one platform at South Keys Station. Customers must change trains at South Keys to continue their trips.

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This is a release from the City of Ottawa:

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It is anticipated this will continue for the rest of the service day. This is a known issue with this switch that TransitNext was unable to resolve during the overnight hours yesterday. They will continue the repairs tonight after service concludes.

Customers are receiving updates through all of our communications channels.

Thank you,

Renée Amilcar

General Manager, Transit Services Department

Directrice générale, Services de transport en commun

City of Ottawa | Ville d’Ottawa

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