Promote OC Transpo With A Good Product

The event will  engage with customers about new services, customer experience improvements, safety  initiatives, and more!

OC Transpo release on two-day free transit service

Rather than two days of free service, why not give 365-days-a-year good service?

OC Transpo, by its own admission, is missing on reliability.

But worse than that, its bus fleet is lacking basic components of a good system. In addition to reliability, OC Transpo is short 19 buses as it kicks into its historic revamping of its fleet called New Ways To Bus.

Among its problems are a lack of available buses, construction delays, a driver shortage, aging buses and mechanical problems. All this is made worse by delays in delivering e-buses. Those e-buses are controversial in that some cold weather transit systems are reporting range woes due to not enough battery capacity in cold weather.

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Also due to aging buses, repairs are increasing as is the severity of those mechanical problems. Accordingly, working newer buses are being over-driven to compensate for old buses in the shop being repaired.

But here’s the point.

Why do you start a promotional campaign when the service is not working well? New Ways To Bus should have an excellent fleet and timely service to demonstrate a system potential riders would want to take.

What Transpo is promoting is a bad service. And that will only discourage new riders from taking transit.

The best advertisement for a product is a good product. Transpo is promoting a faulty service.

That needs to change.

Ken Gray

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