New Ways To Bus Failed To Reset System: AG Report

These are the conclusions of the audit of bus service done by the city’s auditor general:

—

Given current operational realities, OC Transpo has not been able to reliably deliver its scheduled bus service. While weekend and off-peak service has been approaching reliability targets, weekday peak service has been consistently under-performing. The evolving transit patterns in a post-pandemic landscape, delays in both LRT line openings and delivery of the ZEBs, as well as reduced fleet availability have added complexity to planning and scheduling processes. Management is taking steps to respond to the existing operational constraints.