Potential Safety Risks In Bus Maintenance: AG
Below is an excerpt from the auditor general’s report on bus maintenance that is to be presented to audit committee on Sept. 20:
Quote from auditor general’s report:
“… we found one (1) instance where there was no evidence of supervision of an apprentice performing a rear brake replacement, a critical safety component of a bus. … Apprentices who are working without the direct supervision of experienced, licenced mechanics, especially on critical safety systems, could potentially cause safety risks and expose the City to liability risks in the event of an incident.”
Evidence of apprentice supervision by a licensed mechanic could not be consistently demonstrated.
Due to a fraud and waste line allegation, the office of the auditor general examined whether 310T apprentices were completing work on buses, including critical safety systems such as brakes, without supervision. While Skilled Trades Ontario does not outline specific expectations for apprentice supervision, based on industry best practices, we expected to see evidence of sign-off by a licensed mechanic when apprentices work on safety components and formalized apprentice supervision processes.
Through interviews with management, we learned that specific tasks within the garage require supporting documentation to demonstrate work completed, including check sheets and inspections. While apprentices can sign these documents, a signature of a licenced 310T mechanic is required, as well as the garage supervisor. Although garage supervisors, who have 310T licenses, are expected to sign the check sheets, our interviews indicated that their sign-off represents high level oversight and not detailed supervision of the work completed.
The primary day-to-day supervisory 3 A Truck and Coach Technician inspects, repairs and maintains commercial trucks, emergency vehicles, buses and road transport vehicles by performing work on structural, mechanical, electrical and electronic systems. Investigation of and coaching responsibility for apprentices is with the 310T mechanic overseeing the work, who is expected to closely collaborate with the apprentice on their shift. During the investigation, we observed that there is no formal documentation outlining specific responsibilities and expectations for apprentice supervision.
In our detailed testing, we found that apprentices are not consistently evidenced as being supervised as jobs that require an inspection check sheet are not always being signed off by a licensed 310T mechanic before the bus goes back into service.
In 53% of the inspections tested, the 310T apprentices were signing preventative maintenance inspection check sheets where no licensed 310T mechanic had signed off. In one (1) case, the inspection check sheet was neither signed by a 310T mechanic nor a garage supervisor. We further reviewed work order details in M5 and noted that the licensed mechanics often did not have labour time allocated to the job performed by the apprentice, which could have provided evidence of such supervision.
Additionally, we found one (1) instance where there was no evidence of supervision of an apprentice performing a rear brake replacement, a critical safety component of a bus. While apprentices need hands-on experience working on critical safety systems, they must be adequately supervised as they do not have sufficient knowledge and experience to complete these tasks on their own. Apprentices who are working without the direct supervision of experienced, licenced mechanics, especially on critical safety systems, could potentially cause safety risks and expose the City to liability risks in the event of an incident.
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One more reason not to ride transit in this town.
Even if Skilled Trades Ontario doesn’t have specific requirements for apprentice supervision, doesn’t OC Transpo have any of their own? Isn’t there anything in the apprentice’s contract saying that he or she will receive X hours of training under the supervision of a licensed mechanic? That is what ‘apprenticeship’ is all about, after all.
Aren’t the apprentices aware that they can’t sign off on their work without the mechanic and the garage supervisor also signing the document? It’s possible they may be signing it and handing it in assuming that the other two people will process it before it’s final so may not know that it’s not being done. Surely they would be aware that the mechanic had not checked their work before they put the bus back together.
If a mechanic assigned to supervise an apprentice isn’t doing that, what are they doing? What are we paying them for?
This was not one isolated incident which could have slipped by but the AG found it in over half the apprentices’ work. We are very lucky that these ‘repairs’ seem to have been done properly. Otherwise, we could literally have buses failing on the streets. Knowing that things like brakes may or may not have been safely repaired and inspected doesn’t exactly instill confidence in the bus system.
And this is what they want to charge us up to 75% more to ride? No thank you!